Visitor information

There are two main types of tickets. The ticket for the collection and small exhibitions costs CHF 24 for adults and CHF 17 at a reduced rate.

The ticket for a major exhibition costs CHF 31 for adults and CHF 22 at a reduced rate. It grants access to the chosen exhibition as well as to small exhibitions and the collection.

If two major exhibitions take place at the same time, there is also the option to purchase an “All in One” ticket; this costs CHF 36 for adults and CHF 25 at a reduced rate. It provides admission to all exhibitions as well as to the collection.

Yes, the following visitors are eligible for a reduced rate:

• Groups of 20 people or more
• Groups of university students and school classes from abroad
• Young people aged 14 and over, university students, apprentices and pupils individually (with student ID)
• Recipients of disability pensions (IV), national and international
• Retirees with an AHV card, national and international (Wednesdays only)
• Holders of a KulturLegi card from outside the canton

The following visitors receive free admission:

• Members
• Children and young people under 14
• School classes from Switzerland (up to age 20)
• Art students in Switzerland (Art & Art History)
• Full-time students of ZHDK
• Groups of university students from Swiss universities, ETH/EPFL and universities of applied sciences
• Groups of apprentices from Swiss vocational and technical schools
• Wheelchair users including one accompanying person
• KulturLegi cardholders from the canton of Zurich
• ICOM / VMS cardholders
• Zurich Card: free admission to the collection; exhibitions available with a surcharge of CHF 7 at the ticket desk
• Admission to the collection is free for everyone on Wednesdays.
• Groups and school classes by prior registration: Info@kunsthaus.ch +41 44 253 84 84

Free admission to the collection and all exhibitions

• ICOM
• VMS – Swiss Museums Association
• KulturLegi (Canton of Zurich)

Free admission to the collection and reduced admission to exhibitions

• Zürich Card, exhibition admission costs an additional CHF 7
• Visarte IAA
• Art Card

The following cards are not accepted:

• Swiss Travel Pass / Museum Pass
• Raiffeisen bank card

Museum

Until the end of 2025, cash payments are not possible at the museum ticket desks. You can pay by credit card, debit card or Twint. From 1 January 2026 we will accept cash again.

Gastronomy

You can pay by credit card, debit card or Twint. Cash payments are only possible at the restaurant Moudi.

Shop

Until the end of 2025, cash payments are not possible in the shop. You can pay by credit card, debit card or Twint. From 1 January 2026 we will accept cash again.

The address is Kunsthaus Zürich, Heimplatz 1, 8001 Zurich. It is located in the heart of Zurich’s Old Town.

View in Google Maps

You can reach us by tram lines 3 / 8 / 9 and bus 31, getting off at the stop ‘Kunsthaus’.

ZVV timetable information

Tip: Zürich Card holders can travel to the Kunsthaus on all forms of public transportation free of charge.

• Public parking: at Hirschengraben behind the the Kunsthaus and at the Obergericht Zurich
• Car park: High Promenade, Rämistrasse 22A, 8001 Zurich
• Coach parking: at Stadthausquai 3 (approx. 10 minutes' walk)
• bicycle parking: by the Chipperfield building at Rämistrasse 42 and at Kantonsschulstrasse 4.
• There are two disabled parking spaces next to the bicycle parking at the Chipperfield Building on Kantonsschulstrasse. Information on additional locations can be found here in the FAQ under “Accessibility”.

to the interactive visitor guide

Yes, the audio guide for the collection is available in German, English and French. It is free of charge when you buy your ticket online – at the ticket desk it costs CHF 4. There is also a children's audio guide for the collection. The relevant works are marked with a small penguin. An audio guide for children aged 5–12 is always free.

Audio guides are also available for some exhibitions. If audio guides are offered for the exhibition you wish to visit, you will find this information on the respective exhibition page.

You will find lockers for coats, rucksacks, bags and umbrellas in the Moser building on the lower ground floor, and in the Chipperfield Building in the entrance hall and on the lower ground floor. Only small handbags with a maximum size of A4 / L 30 × H 21 × D 20 are permitted in the exhibition rooms. Our ticket desk and security staff will be happy to assist you.

Yes, pushchairs are generally permitted in the collection and exhibition rooms – with a few conditions:
Please note that food and drinks may not be brought in. The storage compartment of the pushchair must be completely empty. For safety reasons, we reserve the right to restrict access to the collection and exhibition rooms with pushchairs in individual cases (e.g. during periods of high visitor numbers). Designated pushchair parking is available. Museum-owned buggies can be borrowed free of charge. Our visitor services staff will be happy to assist you.

Food and drinks are not permitted in the collection and exhibition rooms.

Moser Building (historic building): In the café located in the entrance area, the consumption of brought-in food and drinks is permitted; this also applies to baby food and milk bottles.

Chipperfield Building: In the entrance hall, the consumption of food and drinks is not allowed. Nurseries, kindergarten groups and school classes may consume their packed meals in the passage on the lower ground floor (the connecting tunnel between the museum buildings).

Yes, as a free service we offer all visitors access to our Wi-Fi. Connect your mobile device to 'KHZ-Kunsthaus Welcome'. No password is required.

Yes, photography without flash, tripod or selfie stick is permitted in the exhibition and collection rooms for private use. Some artworks are subject to a photography ban – these are clearly marked accordingly.

Yes, for organisational reasons advance registration is required. Please inform us of your preferred date 14 days in advance: info@kunsthaus.ch, +41 44 253 84 84

The most important facts in a nutshell

• Bags, backpacks, umbrellas and coats should be deposited in one of the lockers. Small handbags (maximum size DIN A4 / l 30 x h 21 x w 20 cm) may be carried on the arm.
• If you wish to take a break during your visit, folding stools are available.
• Animals are not allowed inside the museum, except for assistance dogs.
• Food and drink may only be carried and consumed in the entrance halls and in the gardens.
• Filming and photography for private purposes without the use of flash, tripods or selfie sticks is permitted (except where indicated next to the work concerned).
• Please set your mobile phone to silent to avoid disturbing other visitors.
• Smoking is permitted in the gardens.
• Independent groups and school classes must announce their visit in advance. Our visitor services staff will familiarize school classes with the rules of the Kunsthaus.
• Please supervise your children.
• Please use a firm base when painting with crayons and pencils.
• Please keep your distance from the artworks.
• In the event of serious breaches of these rules, members of staff are authorized to instruct the person concerned to leave the building, with no entitlement to reimbursement of the entrance fee.
• CCTV is in operation at the Kunsthaus. The recordings are used for security purposes only and are automatically deleted after 60 days.

Detailed information, see our general house rules (PDF).

Updated 26.9.2023

Your opinion matters

Yes, your opinion is very important to us and helps us continually improve our services. You can use the form to share praise, suggestions or criticism. We look forward to receiving your feedback.

to the form

The museum is fully accessible without steps. All levels of the exhibition and collection rooms can be reached via a wheelchair-accessible lift. We are continuously working to remove barriers and further improve our services.

Tickets

Reduced admission for holders of a disabled person’s pass
Free admission for wheelchair users and a companion

Guidance and signage for visitors

The museum is large and contains numerous rooms. Signs are in place to aid orientation. The premises are generally brightly lit with strong contrasts. Lift operating panels have tactile markings but are not labelled in Braille. The various floors are not announced. A museum plan is available at the museum. Our cash desk staff and attendants will be happy to assist you.
The new interactive visitor guide offers the best orientation without any download.

Mobile seating

Folding seats may be borrowed free of charge. Please contact our cash desk staff or attendants.

Wheelchairs

Wheelchairs may be borrowed free of charge. As numbers are limited, we recommend reserving in advance. Call +41 44 253 84 84, or e-mail info@kunsthaus.ch (Mon–Fri)

Animals

Assistance dogs may be taken into the collection and exhibition galleries.

Toilets

Barrier-free and wheelchair-accessible facilities are situated at the Moser building on the first basement floor and at the Chipperfield building on the basement and first floor.

Texts

Printed texts on exhibits and exhibition areas are available.

Free WiFi

Yes, as a free service we offer all visitors access to our Wi-Fi. Connect your mobile device to 'KHZ-Kunsthaus Welcome'. No password is required.

Access information

Detailed access information for the visually, hearing and mobility impaired is offered by the Procap accessibility monitor.

You can reach the Kunsthaus at the stop “Kunsthaus”. Lines: The stop is served by tram lines 3, 8 and 9, as well as bus line 31.

From Zurich Main Station: You can take tram line 3 or bus line 31 for a direct journey without changing.

Accessibility: Stops are announced on board the vehicles. The ZVV website provides detailed information on barrier-free travel.

Kunsthaus parking for the disabled

There are two disabled parking spaces near the Chipperfield building at Kantonsschulstrasse 4.

Public parking options

• Hohe Promenade car park (Rämistrasse 22A), near the pedestrian exit on Rämistrasse (follow the blue signage). Details: Parkhaus Hohe Promenade (only in German)
• Hirschengraben (at the level of the High Court). The maximum parking duration is two hours. Free from 4 p.m. on Saturdays and all day on Sundays. Details available at Rollstuhlparkplatz.ch (available in German, French and Italian)
• Rämistrasse (opposite the Chipperfield Building). Details available at Rollstuhlparkplatz.ch (available in German, French and Italian)

Route planner Google Maps